Privacy Policy

Tyres2U (Ripon) Ltd

Last updated: 29 June 2026

Tyres2U (Ripon) Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains what personal information we collect when you visit our website or use our services, how we use it, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

For the purposes of data protection law, the data controller is:

Tyres2U (Ripon) Ltd
Unit 5, 36 Stonebridgegate, Ripon, HG4 1TP, North Yorkshire
Phone: 07903 745627
Email: info@ripontyres2u.co.uk
Company registered in England & Wales, No. 15741365

If you have any questions about this policy or how we handle your data, please contact us using the details above.

What information we collect

We only collect the information we need to respond to enquiries and provide our tyre fitting, servicing and repair services. This may include:

• Information you give us directly — for example, when you complete our contact form or request a quote, we collect your name, email address, and any details you include in your message. When you book a job by phone or email, we may also collect your phone number, vehicle details, and service address.
• Information collected automatically — when you visit our website we may collect limited technical information such as your IP address, browser type, and how you use the site. This is used to keep the site secure and working properly.
• Spam protection — our contact form uses Google reCAPTCHA to protect against automated abuse. Your use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
  We do not knowingly collect any information from children, and we do not collect special category (sensitive) personal data.

How we use your information

We use your information to:

• Respond to your enquiries and provide quotes
• Arrange and carry out the tyre, servicing and repair services you request
• Contact you about your booking or job
• Keep records for our legitimate business and accounting purposes
• Maintain the security and performance of our website

Our lawful basis for processing

Under UK data protection law, we rely on the following lawful bases:

• Contract — to provide the services you have asked us to carry out.
• Legitimate interests — to respond to enquiries, run and improve our business, and keep our website secure, in a way that does not override your rights.
• Legal obligation — where we are required to keep records (for example, for tax and accounting).
• Consent — where you have given it, for example by submitting our contact form. You can withdraw consent at any time.

Who we share your information with

We do not sell your personal information. We only share it where necessary, with:

• Service providers who help us run our business and website (for example, our website host, GoDaddy, and Google for reCAPTCHA and reviews). These providers act on our instructions and are required to keep your data secure.
• Professional advisers and authorities where we are required to do so by law.

Reviews

Our website displays a Google Reviews feed. If you choose to leave us a review on Google, that review is governed by Google's own privacy policy and is publicly visible. We have no control over information you choose to make public on Google.

How long we keep your information

We keep your personal information only for as long as necessary for the purposes set out in this policy, including to meet any legal, accounting or reporting requirements. Enquiry and booking records are generally kept for up to six years to satisfy tax and legal obligations, after which they are securely deleted.

How we protect your information

We take appropriate technical and organisational measures to keep your information secure and to protect it against unauthorised access, loss or misuse. Our website uses a secure (HTTPS) connection.

Cookies

Our website may use cookies and similar technologies to help the site function and to understand how it is used. Third-party services such as Google reCAPTCHA and the Google Reviews feed may also set cookies. You can control or delete cookies through your browser settings; please note that disabling some cookies may affect how the site works.

Your rights

Under UK data protection law, you have the right to:

• Be informed about how we use your data
• Access the personal data we hold about you
• Have inaccurate data corrected
• Have your data erased in certain circumstances
• Restrict or object to our processing of your data
• Data portability in certain circumstances
• Withdraw consent at any time, where we rely on consent

To exercise any of these rights, please contact us using the details at the top of this policy. We will respond within one month.

Complaints

If you are unhappy with how we have handled your personal information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner's Office (ICO):

Information Commissioner's Office — ico.org.uk — Helpline: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date.